Today we spend most of our time ‘online’ for both social and professional reasons, and communicate heavily via emails, instant messaging services such as WhatsApp, Telegram, chats on Zoom, YouTube, Instagram and so on.
With the rush we are usually in, we often find ourselves typing up a quick response, and hitting ‘send’ without giving a thought to what or how we’ve written. Because of the sheer volume of messages we’re reading and writing each day, we are also prone to making embarrassing errors which could have serious consequences!
To put it simply – the quality of our emails/messages seriously impacts how people see us. It reflects on our work ethic, professionalism and attention to detail. It also helps to streamline communication and make the information we are sending clear and concise.
Bad e-etiquette reflects badly on us, and a record of this remains over which we have no control. For instance, a message/email riddled with typos and abbreviations will probably make the reader think that the sender doesn’t know basic spelling and grammar or the sender didn’t care enough to review the message before sending it.
Good e-etiquette reflects well on us, improves our public perception and increases the chance of a prompt response. It’s not hard to maintain good e-etiquette once we know what it is. E-etiquette rules tell us what’s appropriate and what’s not; they help avoid miscommunications and gaffes.
So, here we go – e-etiquette tips to help you clean up your act!
P.S. – If you have any queries/feedback, we’d be happy to hear from you at social.media@cvv.ac.in
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